Member Care Personnel

Job Description

This is a support ministry, focusing on a multinational team serving in Myanmar. 

The ministry team works in a challenging, high-stress environment, with a higher than average risk of tension or burnout. The conditions are often challenging for families with small children, as well as for singles. Regular pastoral care will go a long way toward preventing or alleviating these situations. 

Responsibilities

Member care plays a vital role in fulfilling the Vision and Mission of the Myanmar team by empowering, enabling, encouraging and supporting team members at all stages of their journey (from arrival in country until they leave). By caring for one another we not only empower each other in ministry, we model Christian love and we communicate the Good News most authentically.

Core task: manage and develop an effective range of member care processes, including:

1. Organize and oversee Member Care Reviews

Conduct reviews with members or arrange for a core Member Care Team to visit to conduct reviews

Advise members on personal development resources and training available through OMF's International Member Development program or outside OMF.

In time select and train additional reviewers from the in-country team

Coordinate the review schedule for the whole team?br>Debrief with reviewers after reviews and follow-up if there are concerns

Ensure the confidential filing of member care records?br>

2. Develop and manage a member care group

In time, identify and recruit from within the team those who can assist with member care?br>Train others in member care philosophy, including self-care

Select & train reviewers

Pray with member care group, other leaders and associates as appropriate

3. Communicate regularly with the field leader and the Personnel Manage

Meet regularly with the field director

Give regular feedback to the team leaders about member care issues

Monthly contact with the Personnel Coordinator regarding member care updates/issues

4. Communicate with the field director and personnel manager about any major changes in overall health of the teams or individual members (e.g. illness, medical evacuation, etc.)

5. Communicate with Candidate Coordinator about member care factors which relate to placement or relocation of team members

6. Facilitate and ensure opportunities for spiritual and social growth for the team:

In cooperation with field leaders, help facilitate and ensure that every team member has the opportunity to participate in fellowship and worship and personal accountability

Facilitate team formation, including through events like field conference, retreats, quiet days, holidays, festivals, celebrations (being sensitive to a diversity of cultural traditions both locally in Myanmar and across an international team of many different nationalities)

7. Assist the teams in welcoming and inducting new members by assessing any gaps in initial member care

8. Proactively coordinate care for individuals in special situations

e.g. Team members in transition (to and from HA, role/location change, leaving OMF)

Provide member care for members experiencing expected but difficult, or unusual or unexpected life events (e.g. death in the family, accidents, loss, illness, etc.)

9. Overall Team Health

Maintain awareness of the general health of the teams in Myanmar

Liaise with the Personnel Coordinator and field leadership to convey the health status of the team

10. Coordinate visits to the field from outside Member Care personnel or other specialists related to member care

Qualifications

Qualifications:  

Minimum of one year Bible college training or equivalent, preferably including cross-cultural studies and counseling

Experience:

Previous involvement in member care of missionaries or other Christian workers, or general counseling experience either through a local church or other organizations

Some administrative and basic computer skills

Motivation:

Love Christ passionately and seek the best for others

* Person of faith and prayer

You understand and are committed to the vision for indigenous movements of reproducing churches.

Personality:

Spiritually mature

Excellent listening skills

Proven effectiveness in working with others and getting things done in appropriate ways

Humble: unassuming and willing to serve

High level of emotional intelligence

Able to keep confidentiality

Flexible: able to adapt your skills to integrate directly with the vision of the team and to meet the diverse needs of your people group