OVERVIEW OF SAGO NETWORK
Sago Network is a not-for-profit, non-government organisation that has been working in Papua New Guinea (PNG) since 2008. Our aim is to strengthen lives in PNG by improving water, sanitation, health, and hygiene standards at a community level. Sago Network partners with local communities in PNG to address basic access to safe drinking water and safe sanitation.
Sago Network's programmes are focused on partnerships with rural and coastal communities who are committed to effecting positive change in their villages. Each project and programme undertaken by Sago Network aims to place local people at the centre of their own development process. Communities are empowered with the decision-making ability to shape the project or programme’s core objectives and are encouraged to make a meaningful contribution toward their achievement. The team values process and professionalism as highly as product, always seeking to undertake a process that is inclusive and capacity-building in nature.
Sago Network prides itself in being an efficient, nimble and innovative organisation that delivers professional and impactful programmes to PNG rural communities in need. Our current programmes include:
- Community lead water and sanitation programmes
- The development and distribution the Sago Dry Toilet (SDT), dehydration toilet system
- Planning and strategic consultancy
- Participation in the Aerial Health Patrol (AHP) programme - Western Province
ABOUT THE AERIAL HEALTH PATROL
Sago Network is working with partners to develop, implement and manage the WASH programme that is carried out as part of the wider Aerial Health Patrol (AHP) service. AHP is currently partnering with over 30 rural villages in Western Province, carrying out regular patrols whereby each of our partnering communities is visited by a patrol team on average every 6 to 10 weeks on an ongoing basis.
The Aerial Health Patrol’s objective is to improve health outcomes in Western Province by focusing on primary health care initiatives. This is achieved through mobile health patrols that access remote locations using an aircraft. The core services within patrol teams include:
- Community engagement & development
- Primary health care for rural communities
- WASH (water, sanitation & hygiene) programme
- Delivery of drugs and other medical supplies to local health facilities
- Family planning programme
- COVID-19 vaccination and education programme
- Data collection and reporting
- Support and capacity building for locally based health workers and leaders
- Limited medical evacuations
The Programme Coordinator will be employed by Sago Network, working within the greater AHP programme to oversee, manage and carry out a comprehensive WASH programme in Western Province, Papua New Guinea. The Programme Coordinator will report directly to the Sago Network CEO and work closely with WASH Managers and other AHP Managers to strategies, strengthened and develop the AHP WASH programme and AHP service over time.
The Programme Coordinator will be responsible for the everyday running as well as forward planning for the WASH programme’s ongoing development. Daily the role will require the individual to ensure the quality of the WASH programme is maintained namely by the proper training and management of 21 PNG WASH staff and managers from recruitment, to rostering to logistics. On a long-term basis, the role will require strategic thinking regarding the introduction of new education programme’s and their best implementation. The Programme Coordinator will be a key conduit of communication between the wider AHP WASH team, other AHP partners and Sago Network senior management. The role will also require representing Sago Network at partner meetings, interagency gatherings, cluster meetings and relevant networking and sector events as required.
The role will be based out of the Sydney office in Australia but will require frequent travel, usually every 3 or 4 months, between Australia and PNG, as well as travel into remote and isolated locations when in PNG. The Programme Coordinator must also be willing and able to travel via small aircraft, dinghy, 4WD and helicopter and stay in rural communities with very simple living conditions and limited access to basic services.
- Oversight of the AHP WASH programme including writing and developing the AHP WASH programme plan and coordinating its implementation.
- Strategies, strengthen and develop the AHP WASH programme over time bringing innovation to the space.
- Oversee all logistical elements of the programme and manage the procurement and transport of programme materials.
- Travel regularly to Western Province, PNG, participate in and attend AHP patrols, provide capacity building and training to staff, observing strengths and areas of improvement for the AHP WASH programme as it is implemented in the field, develop programme updates and training based on observations.
- Strengthen and nurture relationships with AHP partners.
- Oversee and complete monitoring, evaluation, reporting, data collection, and testing as per Sago Network and AHP requirements.
- Foster and maintain positive stakeholder relationships, representing Sago Network in sector activities and initiatives as required such as interagency, WASH Cluster meetings, partner meetings, sector, and aid forums.
- Promote safe work practices and lead by example.
- Complete incident and injury reporting within the appropriate timeframes in accordance with relevant regulatory reporting requirements. Effectively complete incident, injury, and illness management.
STAFF MANAGEMENT RESPONSIBILITIES
- Lead and manage the Sago Network AHP WASH team, 21 staff, including recruitment, training, staff development and exits, building a team that is unified and passionate about the programme.
- Promote and ensure adherence to policies and procedures, making sure they are understood and practiced by all Sago Network AHP staff.
- Monitor and manage allocation of staff, patrol schedules, travel, accommodation, rosters, activities, and resources to support delivery of the AHP WASH programme.
- Develop and nurture healthy working relationships with representative of other service providers who are part of the wider AHP structure or allied partners.
- Attend and participate in all scheduled or mandatory meetings, training, and activities with the AHP team and with the wider Sago Network team.
- Manage staff files and human resource needs including staff attendance and leave requests.
- Oversee staff’s use of IT equipment, providing appropriate training to new employees and ensuring equipment and materials are being used appropriately and are being taken care of.
- Write, develop, update, and manage programme budgets in both AUD and PGK.
- Work responsibly in relation to budgets and Sago Network assets and assist staff to do likewise.
- Uphold transparent and accountable financial management processes at all times.
- Follow procedures, processes, and guidelines for accounting all Sago Network monies spent. Where relevant and necessary, review income & expenditure statements and advise CEO of any concerns or anomalies.
- Contribute as a team player with a positive can-do attitude, taking initiative to complete group and individual tasks.
- Remain focused independently while communicating effectively with a wider team.
- Be an advocate of the Sago Network brand, ensuring brand compliance and use of correct templates.
- Contribute to the achievement of the broader plans and aspirations of Sago Network.
- Practice within the guidelines described in the Sago Network’s code of conduct and other statutory requirements.
- Compliance with policies, procedures, and processes individually and by all direct reports. Contribute to writing and updating relevant policies, procedures, and processes.
- Demonstrate responsible stewardship of all Sago Network and AHP resources.
- Ensure the reputation and integrity of Sago Network is always maintained.
- Maintain confidentiality.
- Understand and accept Work Health and Safety (WHS) obligations as an employee in the jurisdiction being worked in and empower the AHP WASH staff to do likewise.
- As an employee, you are responsible for ensuring you do not work in a manner that exposes yourself or others to harm; whilst travelling for work, this duty also includes hours not actually working.
ESSENTIAL SKILLS, KNOWLEDGE AND ATTRIBUTES
- University degree in International Development or a related discipline.
- A minimum of 5 years’ work experience in: Managing and leading teams in cross cultural contexts; Managing aid and development projects and programme’s.
- Knowledge, experience and enthusiasm for the WASH and aid/development sector.
- Ability to articulate both short and longer term/more complex responses to community WASH challenges.
- Ability to lead, manage and inspire a passionate team through clear decision making and the provision of a supportive and collaborative management style.
- Relates well to a range of people with sound listening and problem-solving skills with a focus on developing individual capacity of all team members without favor or preference.
- Outstanding interpersonal skills and ability to relate well to all communities and people that Sago Network interacts with.
- Demonstrated skills in conflict resolution, change management and financial management.
- Displays emotional maturity, and resilience, as well as patience and flexibility to work in differing environments with frequent workload changes and competing demands.
- Proven organisational skills, ability to multi-task, prioritise workloads and meet deadlines and budgets. Thorough attention to detail.
- Excellent written, oral, public speaking and presentation capabilities, including fluency in English.
- Proficient computer skills in Microsoft Office.
- Legal rights to work in Australia and current passport.
DESIRED SKILLS, KNOWLEDGE AND ATTRIBUTES
- Prior working experience in Papua New Guinea.
- Ability to speak Tok Pisin.
- Time spent living in PNG or another country managing development projects.
- Experience in using mWater for monitoring and evaluation and InDesign for report writing.